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FAQ

How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter where I share images of new work, let you know about current and upcoming exhibitions and give you a peek into what I'm up to in the studio and in my brain. You can also Like and follow me on Facebook and Instagram. I often post images of in-progress and completed work and things that inspire me. If you have questions for me you can contact me via my contact page

What is your shipping policy?

Shipping is free within the Continental US. Please contact us if you are interested in shipping rates to other locations. We guarantee damage free merchandise and work hard to package the art carefully to ensure safe delivery. In the unlikely event that you receive a damaged item, please contact us within three (3) days at ceramicjenn@gmail.com or call 404-931-6574 and leave a message. Please save all packaging and photograph the damaged artwork and packaging to allow us to quickly file a claim and process your refund.

What is your policy on returns/exchanges/refunds?

We guarantee 100% satisfaction and want you to love your art. You have seven (7) days from the time your package arrives to see the artwork in your setting and decide whether or not it is a fit for you. If it doesn't feel right for you or you aren't satisfied in any way, you may return it for a full refund on the price of the art. Please contact us at ceramic@gmail.com for help with packaging and shipping your return. We do not cover the cost of return shipping.

What is commission work?  Do you do commission work?  

Commission work is art that is custom made for a specific person or location. If you see a sculpture of mine that would be perfect for you if specific things were changed, I may be able to create a custom piece just to your specifications. I love making commission pieces, because I usually get to know the people for whom the work is being made, and am able to think of them as I am creating. 

This personal connection is very inspiring to me. Prices for pieces vary according to size, materials and labor requirements. My smallest sculptural pieces begin at about $500, and most of my sculptures range from about $1000 to $5,000 or more.  A deposit of half of the final price is required upon initiation of work. Please message me via my contact form if you'd like to discuss the possibility of having custom art made for you.

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Trusted Art Seller

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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!